: The Supervisory and Leadership Excellence course prepares learners to succeed in modern supervisory and management roles by developing a comprehensive set of leadership, communication, decision?making, and performance management skills. The course addresses the realities of today’s workplace, strategy, ethics, motivation, change management, and organizational performance, while helping learners apply proven management and leadership theories in practical, real?world contexts.
: Though this program is a self-paced program it is supported by an educational mentor. Educational mentors are subject matter experts who have years of experience in their field as well as the necessary educational training and credentials to work as an expert. The mentor is available to answer any questions a learner may have including questions on course content, course material, certifications, and even industry questions. Mentors also monitor the progress of learners to ensure training retention and program advancement. In eLearning, motivation is a key tool to success. Because of this, mentors provide encouraging comments, feedback, and coaching to motivate learners throughout the duration of the program to support completion and success!
: Upon completion of this program, learners will be eligible to sit for the Project Management certification exam.
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Lesson 1
Module 1: Foundations of Supervision and Management
Core supervisory competencies, contemporary workplace considerations, and the transition into leadership roles.
Module 2: Planning, Strategy, and Decision?Making
Goal?setting, organizing, strategic planning techniques, and effective decision?making approaches.
Module 3: Human Resource Management and Staffing
Recruiting, staffing, retention strategies, performance appraisal processes, and employee development.
Module 4: Motivating, Leading, and Building Teams
Motivational leadership, team and group?building skills, leadership styles, and work?life balance.
Module 5: Communication and Organizational Structure
Effective communication strategies, organizational structures, body language for leaders, and alignment with strategy.
Module 6: Performance Control and Operations Management
Controlling organizational performance, productivity, operations management, and safety in the workplace.
Module 7: Conflict Resolution, Negotiation, and Labor Relations
Managing conflict, challenges, collective bargaining processes, and negotiating win?win outcomes.
Module 8: Organizational Culture, Ethics, and Social Responsibility
Culture and environment influences, ethical leadership, social responsibility, managing ethical lapses, and leadership during ethical crises.
Module 9: Change Management and Leadership Practice
Leading and managing change, applying leadership theories, and addressing modern managerial challenges.
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