: This course helps frontline managers understand how organizational culture shapes employee behavior, engagement, and performance. Learners explore how values, norms, leadership behaviors, and communication practices influence workplace culture, and how managers can reinforce positive culture while identifying and addressing toxic or unhealthy environments.
: Upon completion, learners are eligible for 2 CEU hours through ATD/HRCI/SHRM.
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Lesson 1
Define organizational culture, and distinguish it from organizational climate
Explain the importance of organizational culture for employees
Draw conclusions about an organization's culture based on aspects of the workplace environment
Describe how leaders affect their organization's culture
Explain the relationship between communication and culture
Describe how you, as a frontline manager, can affect your organization's culture
Detail the consequences of a toxic workplace culture
Describe different types of subcultures that may develop within an organization
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