: The Dental Office Administrative Assistant course equips learners with the practical skills and professional confidence needed to excel in front office roles within modern dental practices. Through this 100 hour, job-focused program, students gain hands-on experience with the daily administrative workflows that keep dental offices running smoothly, from patient communication to scheduling, records management, billing, and insurance coordination.
Upon completion, learners will be prepared to sit for the Dental Administrative Assistant Certification through the National Workforce Career Association, an industry-recognized credential that strengthens employment opportunities and supports long-term career growth.
: Upon completion, learners are eligible to sit for Dental Administrative Assistant Certification exam.
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Lesson 1
Introduction to the Dental Office
Dental Terminology Essentials
Patient Communication & Customer Service
Scheduling & Appointment Management
Patient Records & Documentation
HIPAA & OSHA Compliance for the Front Office
Dental Insurance Fundamentals
Billing & Payment Processing
Practice Management Systems for Dental Offices
Professional Development & Workforce Readiness
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