Language: English
Short Description: The Medical Administrative Assistant Program prepares learners for high?demand administrative roles within today’s expanding healthcare system. Designed for medical offices, clinics, outpatient facilities, and hospitals, the program builds essential skills in healthcare communication, ethics and law, medical terminology, records management, billing and coding, scheduling, and practice finance management. Offered through accredited school partners, this program provides a comprehensive foundation for entering or advancing in medical administrative careers.
Instructor Description: Though this program is a self-paced program it is supported by an educational mentor. Educational mentors are subject matter experts who have years of experience in their field as well as the necessary educational training and credentials to work as an expert. The mentor is available to answer any questions a learner may have including questions on course content, course material, certifications, and even industry questions. Mentors also monitor the progress of learners to ensure training retention and program advancement. In eLearning, motivation is a key tool to success. Because of this, mentors provide encouraging comments, feedback, and coaching to motivate learners throughout the duration of the program to support completion and success!
Certification: Upon completion, learners will be eligible to sit for the Students National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam.
Requirements
All required reference materials are provided with this program. Technical requirements:
Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor - 2GHz Processor or Higher
• Memory - 1 GB RAM Minimum Recommended
Software Requirements
• Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader
Hide Syllabus
Lesson 1
Module 1: Professional and Career Responsibilities
Module 2: Ethics and Professional Communication
Module 3: Reception and Telephone Procedures
Module 4: Appointment Scheduling and Filing Systems
Module 5: Medical, Drug, and Prescription Records
Module 6: Written and Electronic Communication
Module 7: Banking and Revenue Cycle Basics
Module 8: Bookkeeping and Medical Coding Fundamentals
Module 9: Health Insurance Systems and Office Operations
Module 10: Financial Management and Career Preparation
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