: This comprehensive Professional Patient Advocacy program prepares you to guide individuals through the complexities of the U.S. healthcare system with confidence and compassion. You will develop the knowledge and practical skills to support patients in understanding treatment options, coordinating care, navigating insurance and billing challenges, and safeguarding their rights and preferences. Through real-world strategies and advocacy frameworks, this program equips you to serve as a vital link between patients, providers, and payers while improving access, outcomes, and overall patient experience. Graduates are eligible to sit for the Board-Certified Patient Advocate (BCPA) certification exam.
: Upon completion of this program, learners will be eligible to sit for the Board-Certified Patient Advocate certification exam.
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Lesson 1
Module 1: Communication in Healthcare
Module 2: Ethics and Professionalism
Module 3: Patient Advocacy
Module 4: Medical Billing
Module 5: Health Information Technology
Module 6: Dealing with Difficult
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