Clinical Medical Assistant with EENT Specialization

Lesson 1
Module 1: Healthcare Fundamentals
• The History of Healthcare
• Healthcare Etiquette
• Professional Situations and Applications

Module 2: Communication in Healthcare
• Healthcare Teams
• Team Success
• Champions

Module 3: Medical Documentation and Record Keeping: HIPAA
• Use and Disclosure
• Real Life Scenarios
• HIPAA Laws, Policies, and Requirements

Module 4: OSHA Infection Control Compliance
• Introduction to Infection Control
• Personal Protection
• Protection of the Office Environment
• Instruments, Specialized Equipment & Laboratory Specimens
• Infectious Patients & Healthcare Workers
• Waste Management Plan
• Chemical Disinfection
• Heat Sterilization
• Exposure Control
• General Safety Standards
• Employee Training
• OSHA'S Required Records

Module 5: Medical Terminology
• Word Structure
• Prefix, Root Word, and Suffix
• Organization of the Body
• Diagnostic Testing and Radiology

Module 6: Anatomy & Physiology
• Anatomy and Physiology Basics
• Musculoskeletal, Integumentary, and Respiratory Systems
• Digestive, Reproductive, and Urinary Systems
• Blood and the Cardiovascular System
• Lymphatic, Immune, and Endocrine Systems
• Nervous and Sensory Systems

Module 7: Administrative Responsibilities
• The Health Record
• Reception and Daily Operations

Module 8: Billing and Reimbursement
• Billing and Reimbursement
• Health Insurance Basics
• Claims
• Accounts, Collections, and Banking

Module 9: Basic Clinical Procedures
• Vital Signs
• Physical Examination
• Assisting with Minor Surgery

Module 10: Advanced Clinical Procedures
• Patient Coaching with Health Promotion
• Patient Coaching with Nutrition
• Pharmacology Basics
• Administering Medication
• Cardiopulmonary Procedures
• Medical Emergencies

Module 11: Medical Laboratory
• Assisting in the Clinical Laboratory
• Analysis of Urine
• Blood Collection
• Analysis of Blood
• Microbiology and Immunology

Module 12: EENT
• Medical assistants in the EENT office
• Anatomy and physiology of the eye and ear
• Diseases and disorders of the eye and ear
• Diagnostic procedures and assessments related to the eyes and ears
• Anatomy and physiology of the nose, nasal passages, and throat
• Diseases and disorders of the upper respiratory system
• Diagnosis and treatment procedures of the upper respiratory system

Module 13: Cardiovascular System
• Heart Structure
• Blood Flow
• Heart's Conduction System
• EKG Terminology
• EKG Waves and Segments
• EKG Intervals

Module 14: EKG Supplies and Equipment
• Thermal EKG Paper
• Electrodes
• Electrocardiograph Settings and Calibration
• Biopolar Leads
• Augmented Leads
• Chest Leads

Module 15: EKG Procedure
• Patient Prep
• Applying Electrodes and Lead Wires
• Running the EKG Tracing
• Troubleshooting Artifact
• Evaluating an EKG Tracing
• Identifying an Abnormal Rhythm
• Finishing the EKG

Module 16: EKG Testing
• Exercise Stress Test
• Nuclear Stress Test
• Holter Monitor
• Cardiac Event Recorder
• Implantable Loop Recorder
• Transtelephonic Monitoring
• Portable Handheld EKG Monitors

Module 17: Venipuncture Equipment and Safety
• Personal Protective Equipment
• Tourniquets
• Antiseptics
• Evacuated Collection Tubes
• Post-exposure Needle stick Follow-Up

Module 18: Needles and Supplies in Phlebotomy
• Multisample Needles
• Needle Holders
• Syringes
• Winged Infusion Sets (Butterfly Assembly)

Module 19: Venipuncture
• Patient Prep
• Preparing Venipuncture
• Performing Venipuncture
• Completing Venipuncture
• Complications with Venipuncture

Module 20: Capillary Puncture
• Equipment
• Site Selection
• Patient Prep
• Collecting the Specimen

Module 21: Specimen Handling
• Chain of Custody
• Capillary Puncture Specimen Handling